Restaurant Ordering Software Features

Everything Your Restaurant Needs to Take Orders Online

Every restaurant ordering system plan includes zero commissions forever, complete customer data ownership, and full menu control.

Powerful Features That Help You Run & Grow Your Restaurant

Unlike third party apps, our online ordering platform puts you in control. Starter gets your restaurant online fast. Pro adds custom domain ordering and card payments. Scale unlocks white-label mobile apps and unlimited multi-location management.

Branded Restaurant Ordering

Fully branded online ordering experience for your restaurant. Use your own domain, showcase your brand, and give customers a seamless way to order. All commission-free.

  • Mobile-first ordering experience
  • Your brand, your colors, your domain
  • SEO-optimized restaurant website

Complete Menu Management

Add, update, and organize your menu items anytime. Highlight bestsellers, manage availability, and make instant changes that sync across your site and POS.

  • Photo uploads and availability schedules
  • Items, options, combos, and modifiers
  • Change history and audit trails for compliance

Multi-Location Management

Manage multiple restaurant locations from one dashboard. Set unique menus, delivery zones, and schedules for each branch. All under your brand.

  • Stores hours, addresses, and prep times
  • Centralized control
  • Customer-facing store locator for multi-location brands

Optimized Checkout

Give customers a smooth, secure checkout experience. Offer pickup, delivery, or pay-on-delivery options with built-in support for major payment gateways.

  • Phone verification (OTP) cuts failed orders by 60%
  • Dynamic distance-based delivery fees
  • Cash on Delivery (all plans) + card payments (Pro/Scale)

Promotion Management

Drive more orders with smart discounts and promo tools. Run limited-time deals, coupon codes, and loyalty rewards to keep customers coming back.

  • Percentage or fixed-amount discounts with scheduling
  • Location-specific or business-wide promotional codes
  • Real-time usage tracking and fraud prevention

Analytics & Reporting

Track performance and make data-driven decisions. See which items sell best, when customers order most, and how your business is growing. All in one place.

  • Orders, revenue, bestsellers, and location performance
  • Weekly email summaries with CSV/PDF exports
  • Full data export. Own your restaurant data forever

Feature Availability by Plan

All plans include zero commissions and full access to your restaurant data.

Feature availability across PlateForm and competitors
FeatureStarterProScale
Subdomain storefront
Custom domain + auto-SSL
Not available
Menu & media manager
Legacy data access
Not available
Distance-based delivery fees
Discounts
Online payments
Not available
Coming soon
Coming soon
Multi-branch management
Up to 1
Up to 5
Unlimited
Analytics & weekly summaries
Basic
Advanced
Advanced
WhatsApp order actions
White-label mobile apps
Not available
Not available
Coming soon
Control the experience
Customize every menu item, image, and interaction.
Own your brand
Launch your own domain and take full control of your online presence.
Elevate your business
Reach more customers and keep 100% of your profits.

Get PlateForm Now!

Start free with Starter today. Upgrade to Pro when you're ready for your own domain. Scale when you need apps and multi-location power.